Frequently Asked Questions

GENERAL



EARNING TOKENS



TECHNICAL




GENERAL

1. Does it Cost anything to become a member?

No. Membership is completely free. You can sign up and spin the slot machine for free. You can also enter any of our hourly free lotto style cash drawings at any time just by logging in and picking you numbers. Check out our drawing schedule here: http://freeawesome.com/site/schedule/

2. What are the benefits of becoming a member?

Free Awesome offers members non-stop excitement and a real chance to win money through our slot machine and hourly cash drawing sweepstakes. You can take advantage of our daily email for free slots spins and also log in whenever you want to enter a drawing for prizes between $100 and $500,000.

3. Is this legit?

Yes. We pride ourselves on our legitimacy. When you request a check you will usually receive it within 2 to 3 weeks. Our $500,000 daily drawing is fully insured and the winner is chosen using the results of actual state lotteries. Being illegitimate is not where our hearts are and is frankly, bad business.

4. If I run out of tokens for the slot machine, How can I earn more?

We partner with High quality offerwall companies who give you a large selection of surveys, offers and free trials. You can fill out any of these to earn tokens. Money that we make from Advertisers allows us to run our free sweepstakes.

5. Do you rent or sell my information? If not, How do you use it?

No, we do not. Based on your demographic information we will often present you with offers that may be of interest you. Here is an example. If we ask our members if they just had a baby, we may email them with an offer for coupons for diapers or an entry into a cute baby contest. If you don’t sign up then we will not contact you. We do not volunteer your information on your behalf.

6. How do I get my winnings?

All you have to do is request a check from the link on your account page. Minimum withdrawal amount is $10 and you should receive your check within 2 to 3 weeks of the request.

7. Free Awesome isn’t for me, How do I Unsubscribe?

Go to this link: http://freeawesome.com/unsubscribe/email and enter your email. We will unsubscribe you from our email list and you will not hear from us again.

8. Who is eligible to play?

Free Awesome is available worldwide with some restrictions. Check out our rules http://freeawesome.com/site/rules for complete details.

EARNING TOKENS

1. I filled out an offer and have not gotten my tokens yet. What should I do?

Keep in mind that some offers reward tokens instantly while other may take some time. Below each offer there is usually an estimate of how long it should take to get your tokens. If the allotted time has passed then the first thing you should do is contact the offerwall help team. Each offerwall has a “missing tokens”, “Need Help” or “Offer Status” button. Contact them and they should be able to tell you the status of your tokens.

Please remember, the brand that is sponsoring will not know what you are talking about if you ask them where your tokens are. For example. If you fill out an offer for a free trial of NetFlix and then ask the Netflix help team where your tokens are, they will not know what your talking about. Companies like NetFlix pay these offerwall providers to make and manage these relationships.

If you still have no luck in receiving your tokens after contacting the offer provider then you should contact our awesome Member Relations Director Tracy at admin@freeawesome.com and she will get on the case for you. Providing her proof that you completed the offer (like an email confirmation from the sponsor) and telling her which offerwall you found the offer on will greatly increase the chances of getting the tokens credited sooner. We have 4 different offerwalls so telling us the color scheme of the offerwall will help. "It had a black background with blue buttons."

TECHNICAL

1. The slot machine isn’t working, Why not?

Usually, its a problem that can be solved by simply restarting your computer. Our program is run on Adobe Flash so it will also help to go to get.adobe.com/flashplayer and download the latest version.

2. I already have an account but its asking me to sign up after I spin the slot machine?

Once you have created an account, you always need to sign in before spinning the slot machine. If you are seeing the page to fill in your information and you get an error message after filling it out it means that an account has already been created using that email address. Simply, go back to the homepage and click “Login” on the top right corner to continue playing. If you don't sign in first, you will not get credit for any money or tokens you earn for playing.